16+ years of experience
CCSP | CISSP | CISM | AZ 500 | AZ 900
NLeading multi-skilled technical and business disciplines teams, improved the support and the service provided to Information Security & Digital Identity functions, which resulted in increased customer perceptions score and the team strength.
Driving process excellence through process re-engineering, identifying gaps, and introducing a new cluster model OG (Operating Group) resulted in improved service delivery, customer satisfaction & reduction in risk, better team performance, productivity & utilization, and quality.
Reduction in operating costs and providing cost benefits to business by improving staff efficiency and productivity through the standardization & consolidation of similar support or platforms.
Honored with multiple awards and certificates of appreciation in EY, Accenture, and TCS e.g. “EY Exceptional Client Service” and “Accenture Celebrates Excellence” in recognition of outstanding performance.