Introduction
Welcome to InfosecTrain (“InfosecTrain”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of our website, products, services, instructor-led training, self-paced courses, corporate training, consulting services, webinars, events, certifications, and related educational offerings.
By accessing our website or purchasing any of our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions and our Privacy Policy.

Eligibility
By using our website or purchasing our services, you confirm that:

• You are at least 18 years of age or have the consent of a parent, guardian, or authorized institution.
• You have the legal authority to enter into a binding agreement.
• The information you provide is accurate, current, and complete.
• You are responsible for maintaining the confidentiality of your account credentials.

User Responsibilities
You agree to:

• Use our website and services only for lawful purposes.
• Provide accurate registration and payment information.
• Maintain the confidentiality of your account credentials.
• Not impersonate another individual or organization.
• Not interfere with the security or functionality of the website.
• Not upload or distribute malicious software or harmful content.
• Treat instructors, staff, and fellow learners respectfully during training sessions and community interactions.
• Not impersonate another individual or organization.
• Not impersonate another individual or organization.

InfosecTrain reserves the right to suspend or terminate access if these terms are violated.

Course Registration & Enrollment
Enrollment is confirmed only after successful payment and confirmation from InfosecTrain.

Course schedules, instructors, delivery formats, and training dates are subject to change due to operational requirements. In such cases, learners will be informed appropriately.

Payments

• All payments must be made using the payment methods available on our website.
• Online payments are accepted through MasterCard/Visa credit/Debit cards/UPI/Wallets in USD, GBP, EUR, AED and INR currencies only.
• Prices displayed are subject to applicable taxes unless stated otherwise.
• Payment confirmation is subject to authorization by the respective payment gateway and banking partners.
• InfosecTrain does not store your complete credit/debit card details. Payments are securely processed through authorized payment gateway providers.

Refund Policy

• Refunds will be made through the original mode of payment only, after reviewing the terms and conditions applied to the chosen service/ product.
• If a client is enrolled in a training that has been withdrawn by InfosecTrain, he/she will be entitled to 100% refund or will be entitled to take equal value of services in exchange.
• Refunds are not applicable for our Fast-Track Bootcamps once enrollment/payment is confirmed.
• In case, a client is unable to attend the training due to personal reasons and intimate 15 working days prior to batch schedule, 100% refund will be processed.
• In case, the client requests cancellation within 15 days of training start date, an Administrative charge of INR 5000 + 18% GST / USD 100 will be deducted from the deposit.
• Refunds will be made through the original mode of payment only, after reviewing the terms and conditions applied to the chosen service/ product.
• Refunds will be processed within 7-10 working Days, post sanction.
• InfosecTrain reserves the right to determine refund eligibility in accordance with its published policies.

Retake Policy

• The Client must fill the Interim and Final Feedback form to avail of Post-training Services else reschedule/redo policy will be ineligible.
• Any feedback/escalation must be shared before 30% of the class is over to avail of the REDO Batch.
• If an individual is not satisfied with the training and has raised his feedback as per Points 1 and 2, He/she will be authorized to take the retake only within 3 months after his/her First batch end date. No Free Retakes will be allowed after this window.
• If an individual is unable to clear the exam on the first attempt, He/she can take a Free redo in the next available batch within 3 Months after the Exam result date or First batch attended. The retake requests post 3 months’ window will be chargeable at 50% of base fees plus taxes.
• 80% of attendance is mandatory in actual batch enrolled , to qualify for revision or redo sessions.
• In Case of Medical Emergency or any Unavoidable situation, One reschedule is allowed as per mutually convenient schedule. All further reschedules will be charged at 100% of actual fees.

Intellectual Property
All website content and training materials, including but not limited to:

• Course presentations
• Videos
• Recordings
• Study guides
• Practice tests
• Graphics
• Logos
• Trademarks
• Text
• Assessments
• Learning resources

remain the exclusive intellectual property of InfosecTrain or its licensors.
No content may be copied, reproduced, recorded, shared, distributed, modified, published, sold, or commercially exploited without prior written permission.
Unauthorized distribution of course materials or recorded sessions may result in legal action.

Acceptable Use
Users shall not:

• Share course access with others.
• Record instructor-led sessions without permission.
• Reverse engineer or attempt to compromise website security.
• Use automated tools to extract website content.
• Engage in fraudulent or unlawful activities.

Certifications & Examination
InfosecTrain provides training to prepare learners for certification examinations offered by third-party certification bodies.

We do not guarantee:

• Certification success
• Examination scores
• Employment opportunities
• Salary increases

Certification decisions remain solely with the respective certification organizations.

Third-Party Services

Our website may contain links to third-party websites, certification bodies, payment gateways, or partner platforms.

InfosecTrain is not responsible for the content, privacy practices, availability, or services provided by such third parties.

Your interactions with third-party providers are governed by their respective terms and policies.

Privacy

Your use of this website is also governed by our Privacy Policy.

By using our services, you consent to the collection and processing of your information as described in our Privacy Policy.

Limitation of Liability

While InfosecTrain strives to provide accurate information and uninterrupted services, we do not warrant that the website or training platform will always be error-free or continuously available.

To the maximum extent permitted by law:

• InfosecTrain shall not be liable for indirect, incidental, consequential, special, or punitive damages.
• We shall not be responsible for losses resulting from technical failures, internet interruptions, force majeure events, or third-party service failures.
• Our maximum liability shall not exceed the amount paid by the learner for the specific service giving rise to the claim.

Disclaimer

Training content is provided for educational purposes only.

Although every effort is made to keep content current and accurate, technology, regulations, certification objectives, and industry practices evolve continuously.

Learners are encouraged to verify the latest requirements from the respective certification bodies and regulatory authorities.

Indemnification

You agree to indemnify and hold harmless InfosecTrain, its directors, employees, instructors, affiliates, and partners against any claims, damages, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms & Conditions, or infringement of any third-party rights.

Termination

InfosecTrain reserves the right to suspend or terminate user accounts without prior notice if users:

• Violate these Terms & Conditions.
• Engage in fraudulent or unlawful conduct.
• Misuse learning resources or intellectual property.
• Disrupt training sessions or website operations.

Termination shall not affect any rights or obligations accrued before termination.

Force Majeure

InfosecTrain shall not be liable for delays or failure in performance caused by events beyond its reasonable control, including natural disasters, government actions, internet outages, pandemics, strikes, war, cyber incidents, or other unforeseen circumstances.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Noida, Uttar Pradesh, India.

Changes to These Terms

InfosecTrain reserves the right to modify these Terms & Conditions at any time.

Updated versions will be published on this page with the revised “Last Updated” date. Continued use of our services constitutes acceptance of the revised Terms.

Contact Us

For any questions regarding these Terms & Conditions, please contact us through the contact information available on the InfosecTrain website.