Generative AI Business Transformation Certification Training

• Module 1: What is Generative AI?
  • Introduction
  • What is generative AI?
  • Understand responsible AI
  • Microsoft 365 Copilot as your workflow companion
• Module 2: Employ Copilot Chat as Your AI Assistant
  • Introduction
  • What is Copilot Chat?
  • Write effective prompts to optimize Copilot responses
  • Manage prompts and conversations in Copilot Chat
  • What are AI agents?
• Module 3: Draft and Refine Business Content Using Microsoft 365 Copilot
  • Introduction
  • Draft your content using Microsoft 365 Copilot
  • Research and gather information using the Researcher Agent
• Module 4: Analyze and Visualize Data Using Microsoft 365 Copilot
  • Introduction
  • Analyze data workflows in Excel with Copilot
  • Generate insights using the Analyst Agent
• Module 5: Manage Meetings and Collaboration Using Microsoft 365 Copilot
  • Introduction
  • Streamline meeting preparation and follow-ups with Copilot
  • Enhance collaboration with Copilot Chat, Pages, and Notebooks
• Module 6: Define the Role You Want Microsoft 365 Copilot to Play in Your Business Workflow
  • Introduction
  • Scenario 1: Prepare weekly status report
  • Scenario 2: Build a client proposal deck
  • Scenario 3: Create an executive summary

• Business Users and Business Owners
• Managers and Team Leaders
• Business Analysts and Process Analysts
• Project Managers and Program Managers
• Sales, Marketing, Finance, HR, Operations, and Admin Professionals
• Microsoft 365 users who want to use Copilot more effectively
• Consultants supporting AI adoption or digital transformation
• Professionals who want to validate AI productivity skills through AB-730

• Basic functional experience with Microsoft 365 services is required
• Basic understanding of Microsoft 365 is recommended
• Familiarity with Outlook, Word, Microsoft Teams, PowerPoint, and Excel is helpful
• Familiarity with common business processes
• Basic awareness of generative AI concepts
• No coding or AI app development experience is required

Note: The number of questions on a certification exam is subject to change as Microsoft updates it to align with current technology and job role changes. Most Microsoft Certification exams typically contain between 40 and 60 questions; however, the number can vary depending on the exam.

After completing this training, you will be able to:

• Explain core generative AI concepts and how they apply to business workflows
• Use Microsoft 365 Copilot and Copilot Chat to improve everyday productivity
• Create, refine, save, schedule, and share effective prompts
• Draft emails, reports, documents, summaries, and presentations using AI
• Analyze business data and generate insights using Copilot-supported workflows
• Improve meeting preparation, collaboration, summaries, and action tracking
• Understand Copilot agents and their role in business task automation
• Identify responsible AI risks such as fabrication, prompt injection, over-reliance, and sensitive data exposure
• Apply verification steps such as citation checks and human review before using AI outputs