This ITIL Specialist Certification: Create, Deliver and Support module allows IT professionals to develop, implement and monitor service management activities in alignment with business objectives. The ITIL Specialist Course from Infosec Train covers activities related to ‘creation’ of services as outlined in the ITIL 4 Framework.
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This ITIL 4 Specialist training on Create, Deliver and Support is meant to impart guidance on how to ensure optimal service delivery, improve service performance, and maintain service quality in an IT-enabled environment. The ITIL Specialist course offers knowledge on following a systematic approach to optimize the creation, delivery and support activities using the right methods and tools.
Infosec Train is a prestigious training and consulting enterprise with presence across the world. We specialize in professional IT and security courses across all different domains and technology vendors. Our ITIL Specialist training aims to impart practical knowledge of core ITSM with special focus on Create, Deliver and Support module. Here’s what you get when you take up this ITIL 4 Specialist Certification Course with Infosec Train.
I experienced such an amazing and interacted training session. Thanks to the respective trainer who shared us the details knowledge of the standard as well as his practical experiences. I have gain a great amount of knowledge and it has sharpen my perspective as an auditor. I can't wait to make use of it in my career and provide a better audit quality to my organization.... Read More
Thank you for organizing an amazing training session.Trainer clearly explained the concepts. It was very interactive session with team and lot of group activities.
The training was very informative and a good learning experience. Learned and enjoyed it a lot.
The ITIL Specialist Course with Create, Deliver and Support module is meant to cover IT service management activities that cater to creation, development, deployment and delivery of IT services in line with business strategy.
The participants must have cleared the ITIL 4 Foundation certification before joining this ITIL Specialist training program.
This ITIL 4 Specialist Certification exam is a closed book exam having 40 multiple choice questions to be completed in 90 minutes. You need 28 out of 40 marks (70%) to qualify this exam.
The purpose of this ITIL Specialist course is to improve existing IT processes, manage IT teams and optimize IT workflows in accordance with the business goals.