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08 Hour LIVE Sessions
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Infosectrain Group Learner
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Program Highlights

InfosecTrain’s Emotional Intelligence Training develops the essential skills required for every individual to identify, comprehend, and manage emotions, both their own and others’. The course focuses on building emotional and social competencies crucial for effective communication, collaboration, and leadership. The training will include real-life case studies, practical activities, and guided mentoring to help participants navigate difficult social and professional dynamics.

  • 08-Hour LIVE Expert-led Training08-Hour LIVE Expert-led Training
  • Practical Communication MasteryPractical Communication Mastery
  • Enhanced Decision-Making & Problem-SolvingEnhanced Decision-Making & Problem-Solving
  • Stress & Emotion Regulation TechniquesStress & Emotion Regulation Techniques
  • Impactful Personal & Professional GrowthImpactful Personal & Professional Growth
  • Real-World ApplicationsReal-World Applications
  • Training Completion CertificateTraining Completion Certificate
  • Post Training SupportPost Training Support
  • Access to Recorded SessionsAccess to Recorded Sessions

Learning Schedule

  • upcoming classes
  • corporate training
  • 1 on 1 training
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About Course

InfosecTrain’s Emotional Intelligence Training is designed for professionals, students, and anyone wishing to gain a better understanding of their own emotions and interpersonal interactions. Emotional Intelligence (EI) is more than a soft skill, it is an essential leadership trait. This training will teach participants to regulate emotions, understand verbal and nonverbal behavioral cues, and develop meaningful relationships in both personal and professional environments. From workplace conflicts to personal growth, this course equips learners with the mindset and tools to thrive emotionally.

Course Curriculum

Domain 1: What is Emotional Intelligence

  • Self Management
  • Self Awareness
  • Self Regulation
  • Self Motivation
  • Empathy

Domain 2: Four Skills in Emotional Intelligence

  • How to Accurately Perceive Emotions
  • Use Emotions to Facilitate Thinking
  • Understand Emotional Meanings
  • Manage Emotions

Domain 3: Verbal Communication Skills

  • Focused Listening
  • Asking Questions
  • Communicating with Flexibility and Authenticity

Domain 4: Non-Verbal Communication Skills

  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It

Domain 5: Social Management and Responsibility

  • Benefits of Emotional Intelligence
  • Articulate Your Emotions Using Language

Domain 6: Tools to Regulate Your Emotions

  • Seeing the Other Side
  • Self Management and Self Awareness
  • Giving in Without Giving Up

Domain 7: Gaining Control

  • Using Coping Thoughts
  • Using Relaxation Techniques
  • Bringing it All Together

Domain 8: Business Practices (I)

  • Understand Emotions and How to Manage Them in the Workplace
  • Role of Emotional Intelligence at Work
  • Disagreeing Constructively

Domain 9: Business Practices (II)

  • Optimism
  • Pessimism
  • The Balance Between Optimism & Pessimism

Domain 10: Making an Impact

  • Creating a Powerful First Impression
  • Assessing a Situation
  • Being Zealous without Being Offensive

Domain 11: Wrapping Up

  • Words from the Wise
  • Completion of Action Plans and Evaluations

Target Audience
  • Corporate Professionals
  • Managers & Team Leaders
  • Sales & Customer Service Professionals
  • Educators & Trainers
  • Healthcare & Counseling Professionals
  • Students & Early-Career Professionals
  • Entrepreneurs & Business Owners
Pre-requisites

None. This course is beginner-friendly.

Course Objectives
  • Understand the fundamentals of emotional intelligence
  • Build skills in self-awareness, empathy, and communication
  • Learn emotional regulation techniques to manage stress and conflict
  • Improve workplace relationships and leadership abilities
  • Develop an emotionally intelligent mindset for everyday life
  • Create a personal roadmap for emotional growth and social success
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